1. Acceptance of Terms
These Terms of Service govern your use of Snapics.ai, operated by GT Atlas LLC ("Company," "we," "us"). By creating an account, accessing, or using Snapics.ai (the "Service"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, our Refund Policy, and our Acceptable Use Policy. If you do not agree to any part of these Terms, you must not use the Service.
We may update these Terms from time to time. We will notify you of material changes via email or in-app notification. Continued use after the effective date of any update constitutes acceptance.
2. Service Description
Snapics.ai is a cloud-based, AI-powered virtual try-on and fashion marketplace platform. The Service enables users to upload photos, browse fashion products, and virtually try on clothing using AI technology. The Service operates on a credit-based system:
- Each virtual try-on or AI styling operation consumes a defined number of credits.
- Credits are allocated according to the user's subscription plan (Free, Pro, or Business) or purchased as one-time credit packs.
- The Free Plan provides a limited number of credits per month. All images generated on the Free Plan include a visible watermark.
- Paid Plans (Pro, Business) provide higher credit limits and deliver images without watermarks.
3. Nature of the Service — Irrevocable Digital Goods
Key Clause: Snapics.ai provides irrevocable, non-tangible digital goods and consumable services. Each time you use a credit to generate, reveal, or download a non-watermarked image, Snapics.ai has fully performed its contractual obligation for that specific credit.
The resulting digital output (the processed image) cannot be "returned" in the same way a physical good can. By subscribing to a paid plan or purchasing credits, you expressly acknowledge and agree that:
- The Service begins immediately upon payment confirmation.
- Each credit consumed represents a completed delivery of service.
- You cannot "undo" a processed image — once generated, the service has been rendered.
4. Account Registration & Security
You must provide accurate and complete information when creating an account. You are responsible for all activity under your account. You must not share your login credentials with third parties or create multiple accounts to circumvent plan limits.
If you suspect unauthorized access, notify us immediately at security@snapics.ai.
5. Credits, Billing & Subscriptions
5.1 Credit System
- Credits are consumed at the time a processing job is submitted, not when results are downloaded.
- If a processing job fails due to a system error (not user error), credits are automatically refunded to your balance.
- Unused subscription credits do not roll over between billing periods.
- Credits are non-transferable between accounts.
5.2 Subscriptions
- Subscription plans renew automatically at the end of each billing period (monthly or annual) unless canceled before the renewal date.
- You may cancel your subscription at any time from your Billing page. Cancellation takes effect at the end of the current billing period.
- Downgrades or cancellations do not generate pro-rated refunds for the remaining billing period.
5.3 One-Time Purchases
One-time purchases (credit packs, individual image unlocks) are final and non-refundable once processed. See our Refund Policy for details.
5.4 Price Changes
We reserve the right to change pricing for subscription plans and credit packs. Existing subscribers will be notified at least 30 days before any price increase takes effect on their account.
6. Intellectual Property & Content Ownership
6.1 Your Content
You retain full ownership of all images you upload to Snapics.ai ("Input Images") and the AI-processed outputs ("Output Images"). By uploading content, you grant Snapics.ai a limited, non-exclusive, royalty-free license to process, store, and transmit your images solely for the purpose of delivering the Service. This license terminates when you delete your images or close your account.
6.2 Our Content
The Snapics.ai platform — including its design, branding, AI models, algorithms, code, and documentation — is owned by GT Atlas LLC and protected by intellectual property laws. You may not copy, reverse-engineer, decompile, or create derivative works of any part of the platform.
6.3 Watermark Integrity
Important: The watermark applied to Free Plan images is a security and licensing measure. You may not attempt to remove, obscure, crop, or alter the watermark through any means. Doing so constitutes a material breach of these Terms and may result in immediate account termination without refund.
6.4 AI-Generated Output Disclaimer
AI virtual try-on is inherently non-deterministic. Results may vary based on input photo quality, garment type, and the AI model used. Snapics.ai does not guarantee specific aesthetic outcomes, perfect fit representation, or pixel-perfect accuracy.
7. Acceptable Use
You agree to comply with our Acceptable Use Policy. In summary, you must not:
- Upload or process content that is illegal, abusive, defamatory, pornographic (involving minors), or that violates the rights of others.
- Use automated tools, bots, or scripts to scrape, crawl, or programmatically interact with the Service outside of any officially provided API.
- Create multiple accounts to abuse free-tier credits, referral bonuses, or promotional offers.
- Attempt to bypass, circumvent, or reverse-engineer watermarks, usage limits, rate limits, or any security mechanisms.
- Resell, sublicense, or redistribute access to the Service or its outputs at scale without written authorization.
- Interfere with the integrity, performance, or availability of the Service.
Violation of these rules may result in immediate account suspension or termination, forfeiture of remaining credits, and — where applicable — legal action.
8. Marketplace & Affiliate Service
Snapics.ai operates a fashion marketplace that connects users with external retailers through affiliate links. By using the marketplace, you acknowledge and agree:
- Referral service: Snapics.ai is an affiliate referral service, not an online store. We do not sell, ship, handle returns, or provide customer service for any products listed in our marketplace. All transactions occur directly with the respective retailer.
- Pricing: Prices displayed on Snapics.ai are approximate and sourced from retailer product feeds. Final pricing is determined at checkout on the retailer's website. We are not responsible for pricing errors or discrepancies.
- Returns and refunds: For products purchased through our marketplace links, all returns, exchanges, and refunds are handled by the retailer according to their own policies. Contact the retailer directly for purchase-related issues.
- Product quality: We do not manufacture, inspect, or guarantee the quality of any products listed in our marketplace. Product descriptions and images are sourced from retailers and may not be fully accurate.
- Virtual try-on accuracy: AI-generated virtual try-on results are approximations. Colors, fit, texture, and draping may differ from the actual product. Virtual try-on results should not be the sole basis for purchase decisions.
- Affiliate disclosure: We earn commissions on purchases made through our affiliate links at no extra cost to you. See our full Affiliate Disclosure for details.
9. Right of Withdrawal (European Users)
If you are a consumer residing in the European Economic Area (EEA), you ordinarily have a 14-day right of withdrawal for online purchases under the EU Consumer Rights Directive (2011/83/EU).
However, by purchasing a subscription, credit pack, or one-time image unlock, you expressly consent to the immediate performance of the service and acknowledge that you lose your right of withdrawal once the service has been fully performed (i.e., once credits have been used to generate or reveal any non-watermarked image). This is in accordance with Article 16(a) of the Directive.
If you have not used any credits, you may still exercise your right of withdrawal within 7 days. See our Refund Policy for how to request this.
9. Disclaimer of Warranties & Limitation of Liability
9.1 "As Is" Service
The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
9.2 No Guarantee of Availability
We do not guarantee uninterrupted access to the Service. Scheduled maintenance, third-party provider outages, or force majeure events may cause temporary unavailability.
9.3 Liability Cap
To the maximum extent permitted by applicable law, Snapics.ai's total aggregate liability for any claims arising from or related to these Terms or the Service shall not exceed the amounts you actually paid to Snapics.ai in the twelve (12) months preceding the claim. In no event shall Snapics.ai be liable for indirect, incidental, special, consequential, or punitive damages.
10. Indemnification
You agree to indemnify, defend, and hold harmless GT Atlas LLC (operating as Snapics.ai), its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) any content you upload to the Service.
11. Termination
By You: You may cancel your subscription and/or delete your account at any time. Cancellation stops future billing but does not entitle you to a refund for the current period.
By Us: We reserve the right to suspend or permanently terminate your account, without notice or refund, if you: violate these Terms, engage in fraudulent activity (including refund abuse), or use the Service in a manner that could damage our reputation or infrastructure.
Upon termination, your right to use the Service ceases immediately. We may retain anonymized, aggregate data for analytics but will delete your personal data and images within 30 days, subject to any legal retention obligations.
12. Dispute Resolution & Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict-of-law principles. Any dispute arising from or relating to these Terms or the Service shall first be resolved through good-faith negotiation. If negotiation fails within 30 days, the dispute shall be submitted to binding arbitration under the rules of the American Arbitration Association (AAA).
13. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
14. Entire Agreement
These Terms, together with the Privacy Policy, Refund Policy, Acceptable Use Policy, and Cookie Policy, constitute the entire agreement between you and GT Atlas LLC (operating as Snapics.ai) regarding the Service and supersede all prior agreements and understandings.
15. Contact Information
For questions or concerns regarding these Terms, please contact:
- Business Entity: GT Atlas LLC
- General: legal@snapics.ai
- Support: support@snapics.ai
- Security: security@snapics.ai